Refund Policy
Effective Date: 01-10-2024
At BloomOlive, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions for returns, refunds, and replacements.
1. Eligibility for Returns
1.1. Products can be returned if they are defective, damaged, or incorrectly shipped.
1.2. Returns must be initiated within 7 days of receiving the product.
1.3. The product must be unused, in its original packaging, and accompanied by proof of purchase.
1.4. Customers are required to provide photographic evidence of damage or defect to expedite the process.
2. Non-Returnable Items
2.1. Perishable goods, personalized items, and products marked as non-returnable are not eligible for returns.
2.2. Gift cards and items purchased during clearance sales are also non-returnable.
3. Refund Process
3.1. Upon receiving the returned product, we will inspect it to verify the claim.
3.2. Refunds will be processed within 7-10 business days to the original payment method.
3.3. Shipping charges are non-refundable unless the return is due to an error on our part.
4. Replacements
4.1. Replacements are offered for defective or damaged products, subject to availability.
4.2. If a replacement is not available, a full refund will be issued.
5. Contact Us
For initiating returns or inquiries about refunds, please contact:
- Email: bloomolivecosmetics@gmail.com
- Phone: +91 70950 32915